Shipping & Handling Policies

All items are sent out with Canada Post via Expedited post or by Xpresspost for an additional charge. Our online store is only available to customers within Canada.

Shipping charges are based on the weight of your purchase and where you are located.

Free shipping on all orders over $150

Shipping:
The utmost care is taken in packaging your order. All Rescue Remedy items are safety sealed. Personalized mixes will be safety sealed once they have been mixed.

Shipping Times:
Orders are generally shipped as soon as possible and within 5 business days (excluding holidays and weekends). Shipping takes approx 4-14 business days (or slightly faster with Xpresspost) depending on where you are located.

Returns:
All claims must be made within 14 days or receipt of order. Only items that are un-opened will be accepted for returns, plus any items broken or damaged while in transit. Please return the original item, packaging, and receipt. Postage will be reimbursed for damaged items only. If you have a query or a problem with any item in your order, please contact 250 331 3228, or email to info@bachflowercanada.com.

Your Privacy:
Your satisfaction with our service is important to us. Payments made through paypal and shopify are done through a secure server, and no financial information is revealed to Sarah Brune of Inner Harmony Healing. All personal information is not passed on to a third party and considered confidential by Sarah Brune of Inner Harmony Healing.